Discover Champions®

YOUR NEW FAMILY PORTAL. SIMPLE, SECURE, BUILT FOR YOUR FAMILY. 

On February 2, we’re upgrading the Family Portal to Discover Champions, where you can enroll, adjust schedules, and make payments in one place.

What to Do Before January 21
To keep everything smooth during the transition, please:

• Update your child’s schedule through February 6.
• Make sure all payments are up to date. 
• Download any invoices or tax statements you need.

These steps help us keep billing accurate and help you avoid late or drop-in fees after we move to the new portal.

Why You’ll Love It

Discover Champions gives you one easy spot to manage care.

• One secure login for all your Champions needs
• Digital forms and Autopay
• Easy check-in and check-out in the app 
• App available in Spanish
• Notifications to keep you updated
• 24/7 access through the portal 

What’s Changing

With Discover Champions, we’re making schedules and billing simpler for your family. 

• Autopay is built into the new system for all families. It simplifies payments by processing them automatically each week and reducing manual steps. 
• You can update your child’s schedule anytime. Changes made after Wednesday will be billed as drop-in care if space is available.
• Keeping your account updated protects your spot and helps maintain uninterrupted care.

Important Dates and What to Expect

By Jan. 21

Confirm your child’s schedule through Feb. 6.

Starting Jan. 26
The Family Portal will be unavailable as we update our systems. During this time, you will not be able to enroll, adjust your schedules, or make payments.

At the end of Jan.
Enrolled families will receive an activation email with instructions. If it doesn’t appear in your inbox, check spam or contact your site director.

Then you can:

• Activate your account and create your password.
• Confirm information and add your payment method.
• Set up your Autopay settings.
• Complete digital enrollment forms.

You’ll also get a 4-digit PIN—keep this handy. You’ll use it for daily check-in and check-out using the Discover Champions app.

February 2 
Discover Champions officially launches!

On a Waitlist?

Families on a waitlist will be added to Discover Champions during the transition. If you have questions, your site director can help.

Billing and Payments 

Here’s how billing will work:

• Wednesday: Schedule changes are due for the upcoming week, and any changes outside of your schedule will incur a drop-in fee.
• Thursday: You’ll receive your invoice for the upcoming week.
• Monday: Autopay processes your payment for that week of care.
• Wednesday: A late fee applies if payments do not go through.

See how Discover Champions makes payments simple, schedules easy, and support always close by.

How-To Guides Coming Soon

Questions? Contact Family Support at (800) 246-2154 and ChampionsHelp@KC-Education.com. You can also reach out to your site director.